Tagclayton christensen

How to interview potential customers using Jobs to be Done (JTBD)

If you are an aspiring founder or a designer, you know how tricky can be doing interviews with early adopters. Fortunately, the Jobs to be Done (JTBD) framework can help us, by providing a step-by-step template to use during customer discovery. When designing and developing a new product, it is essential to never lose sight of potential consumers: to study their behavior, to talk to each other...

Why we are not teaching the Lean Startup anymore

In the last twenty years, a plethora of models and tools have emerged whose aim is to help innovators to design, develop and distribute a new product while minimizing the risk of failure. Among these: IDEO’s Design Thinking, the Job-to-be-Done theory by Tony Ulwick and Clayton Christensen, Steve Blank’s Customer Development and Eric Ries’s Lean Startup. Just to mention some of...